Machine learning & AI

Six obstacles that humans encounter with artificial intelligence have been identified by researchers.

A study authored by a professor at the University of Central Florida and 26 other researchers has identified the obstacles that humans must overcome in order to guarantee that artificial intelligence is trustworthy, safe, and compatible with human values.

The research was published in the International Journal of Human-Computer Interaction under the title “Six Human-Centered Artificial Intelligence Grand Challenges.”

The study’s principal investigator was Ozlem Garibay, M.S., Ph.D., an assistant professor in the UCF Department of Industrial Engineering and Management Systems. She asserts that while technology has increased its prominence in numerous facets of our lives, it has also brought with it numerous difficulties that require investigation.

“These difficulties necessitate the development of human-centered artificial intelligence technologies that prioritize ethics, fairness, and the promotion of human well-being,”

Ozlem Garibay ’01MS ’08PhD, an assistant professor in UCF’s Department of Industrial Engineering and Management Systems,

According to Garibay, who focuses on AI applications in the design and discovery of materials and drugs as well as the impact that AI has on social systems, the upcoming widespread integration of artificial intelligence could have a significant impact on human life in ways that are not yet fully understood.

Garibay and his team of researchers identified the following six difficulties:

Challenge 1: Human Security: AI ought to be able to identify opportunities for its application in ways that would be beneficial to human wellbeing. When interacting with AI, it should also be considerate of the user’s well-being.

Challenge 2: The term “responsible AI” refers to the idea of giving human and societal well-being top priority throughout the AI lifecycle. This guarantees that the likely advantages of artificial intelligence are utilized in a way that lines up with human qualities and needs, while likewise relieving the gamble of potentially negative side effects or moral breaks.

Challenge 3: Security: In order to safeguard individuals’ privacy and prevent their harmful use against groups or individuals, AI systems’ data collection, use, and dissemination should be carefully considered.

Challenge 4, Plan: AI systems’ human-centered design principles ought to make use of a framework that can provide practitioners with information. This framework would distinguish between AI with very low risks, AI with very high risks, AI that shouldn’t be allowed, and AI that doesn’t require any special precautions.

Challenge 5: Administration and Oversight: It is necessary to have a governance framework that takes into account the entire AI lifecycle, from conception to development to deployment.

Challenge 6. Interaction between humans and AI: It is absolutely necessary for interactions to be based on the fundamental principle of respecting the cognitive capacities of humans in order to foster an ethical and equitable relationship between humans and AI systems. Particularly, humans must maintain complete control over and accountability for AI systems’ actions and outcomes.

The study, which took 20 months to complete, gathered the opinions of 26 international experts with a variety of AI technology backgrounds.

According to Garibay, “these challenges call for the creation of human-centered AI technologies that prioritize ethicality, fairness, and the enhancement of human well-being.” Responsible design, privacy protection, adherence to human-centered design principles, appropriate governance and oversight, and respectful interaction with human cognitive capacities are all required to meet the challenges.

She asserts that, as a whole, these difficulties serve as a call to action for the scientific community to develop and implement artificial intelligence technologies that place humanity first and are to the benefit of humanity.

The gathering of 26 specialists incorporates Public Institute of Design individuals and analysts from North America, Europe, and Asia who have expansive encounters across the scholarly world, industry, and government. The group also has a wide range of educational backgrounds in fields like psychology and medicine, as well as engineering and computer science.

Additionally, a section of the book titled “Human-Computer Interaction: Technologies, Applications, Methods, and Foundations.

More information: Ozlem Ozmen Garibay et al, Six Human-Centered Artificial Intelligence Grand Challenges, International Journal of Human–Computer Interaction (2023). DOI: 10.1080/10447318.2022.2153320

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